Our Services
Everything We Do for You — NDIS Plan Management Services
Everything We Do for You
As your registered NDIS Plan Manager, we handle all the financial administration of your NDIS plan — at no cost to you. Here's exactly what that means.
Processing Provider Invoices
When your support providers send us an invoice, we review it carefully to make sure it aligns with your NDIS plan, the correct support categories, and the agreed pricing. We handle all the checking so you don't have to.
What this includes:
- Verify invoices against your NDIS plan
- Check support categories and pricing
- Flag any discrepancies before payment
- Keep a complete record of all invoices
Submitting Payment Claims to the NDIS
Once an invoice is verified, we submit the payment claim directly to the NDIS portal on your behalf. We ensure claims are accurate, complete, and submitted promptly to avoid any delays in your funding.
What this includes:
- Submit claims via the NDIS portal
- Ensure accuracy and completeness
- Prompt submission to avoid delays
- Track claim status on your behalf
Receiving NDIS Payments
After the NDIS approves a claim, the funds are released to our managed account. We receive and reconcile these payments, keeping your funding records accurate and up to date at all times.
What this includes:
- Receive approved NDIS funds
- Reconcile payments against claims
- Maintain accurate funding records
- Monitor your plan budget in real time
Paying Providers Promptly
We pay your support providers quickly and reliably on your behalf. Prompt payment means your providers can focus on delivering quality services, and you maintain strong relationships with the people who support you.
What this includes:
- Pay providers on your behalf
- Fast, reliable payment processing
- Maintain positive provider relationships
- Handle all payment communications
Payment Records & Statements
We provide clear, easy-to-read payment records and statements so you always have full visibility of your NDIS funding. Whether you need a summary for your plan review or just want to check your balance, we've got you covered.
What this includes:
- Regular statements and summaries
- Easy-to-read funding breakdowns
- Records ready for plan reviews
- Accessible anytime you need them
Getting Started
How It Works
Getting started with Steadfast is straightforward. Here's what to expect.
Register with Us
Contact us to get started. We'll explain the process, answer your questions, and set up your account — it's simple and free.
Add Plan Management to Your NDIS Plan
Ask your NDIS planner or LAC to include plan management in your plan. The cost is funded separately by the NDIS.
Tell Your Providers
Let your support providers know to send their invoices to us. We'll handle everything from there.
We Handle the Rest
We process invoices, submit claims, receive payments, and pay your providers — keeping you informed every step of the way.
Plan Management is Free for Participants
One of the most common questions we hear is: "How much does plan management cost?" The answer is — nothing. Plan management is funded separately by the NDIS under the "Improved Life Choices" support category. It doesn't come out of your other support budgets.
Ready to Get Started?
Contact us today and we'll walk you through how to add plan management to your NDIS plan.